WHEN CAN I RETURN THE GOODS ?
- The product can be returned within 14 days from the moment of receipt
WHAT ARE THE CONDITIONS FOR RETURNING THE GOODS ?
- The integrity of the package must be preserved
- The product is fully assembled, without signs of use, without damage
- No more than 14 days have passed since the purchase
ЯК ПОВЕРНУТИ ТОВАР ?
- Fill out the product return/exchange form on this page ➔ go over
- Send us on Viber/Telegram/WhatsApp +380 (96) 268-48-03 a photo of the product from all sides without packaging and a separate photo of the packaging itself, adding the order number to them
- If everything is fine with the product, we will send you the address where to send the product
- Ship the product to the address provided. Shipping costs are paid at your expense
- At the post office, upon receipt, we once again check the product and packaging for their integrity
- After that, when the product has passed the inspection at the post office, we can return the funds to your card
IN WHICH CASES IT IS IMPOSSIBLE TO RETURN THE GOODS ?
- More than 14 days have passed since the receipt of the goods
- The product was used, there are traces of use
- The integrity and completeness of the goods have been violated
- The integrity and tightness of the packaging is violated
- The product was made according to the individual dimensions of the buyer (applies only to goods that are made to order)
- The product was manufactured with a size error if the buyer provided incorrect information (applies only to goods that are made to order)